Privacy Policy
At Hut^Flex, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.
Information We Collect
- Personal information (name, email, phone number) submitted via forms.
- Billing and shipping details for rentals or purchases.
- Automatically collected data (IP address, browser type, visit duration).
How We Use Your Information
- To process orders and reservations
- To respond to inquiries and provide customer support
- To improve our website and services
- To send important updates and marketing (if you opt-in)
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies help us:
- Understand site usage
- Remember your preferences
- Serve relevant ads through third-party platforms like Google or Meta
- To send important updates and marketing (if you opt-in)
You can disable cookies through your browser settings at any time.
Calls and Text Messages
If you check the call and text consent box on a quote or contact form, Stretch Tent may use the phone number you provide to respond about your inquiry, event, quote, scheduling, and related service updates. Messages may be sent using automated technology. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply.
You may opt out of text messages at any time by replying STOP. Reply HELP for help, call +1 (213) 329-6653, or email hello@stretch-tent.net. We maintain records of the consent language, time, page, and submission details for compliance purposes. We do not sell or share mobile opt-in information with third parties for their own marketing.
Data Sharing
We do not sell or rent your personal data. We may share your information with trusted third parties for:
- Payment processing (e.g. Stripe, PayPal)
- Logistics and delivery partners
- Analytics providers (e.g. Google Analytics)
Your Rights
- Request a copy of the personal data we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
Contact Us
If you have questions about this policy or your data, contact us at:
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